Terms & Conditions

Terms & Conditions

Effective Date: July 2026

Welcome to CuddleKins. By accessing or using our website https://cuddlekins.in/ and purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. General Information

CuddleKins is an online store offering quality products for customers through our website. We reserve the right to update, modify, or discontinue any product, service, pricing, or website content at any time without prior notice.

By using our website, you confirm that you are legally capable of entering into a purchase agreement and that all information provided by you is accurate and complete.

2. Product Information

We make every effort to display accurate product descriptions, images, colours, and details on our website. However, slight variations may occur due to differences in screen displays, photography lighting, and manufacturing processes.

CuddleKins reserves the right to correct any errors, inaccuracies, or omissions and update information whenever required.

3. Orders & Payments

  • All orders placed through our website are subject to acceptance and availability.

  • Once an order is successfully placed, you will receive an order confirmation through your registered contact details.

  • We reserve the right to cancel or refuse any order due to product availability, pricing errors, payment issues, or suspected fraudulent activity.

  • Customers are responsible for providing accurate shipping and contact information during checkout.

  • Payments must be completed through the available payment methods provided on our website.

4. Pricing Policy

All product prices displayed on the website are inclusive of applicable taxes unless mentioned otherwise.

CuddleKins reserves the right to change product prices, offers, and discounts at any time without prior notice.

5. Shipping & Delivery

  • Orders are processed and shipped within the timelines mentioned on our website.

  • Delivery timelines may vary depending on the shipping location and courier partner.

  • Delays caused by courier services, weather conditions, holidays, or unforeseen circumstances are not the responsibility of CuddleKins.

  • Customers must provide a complete and correct delivery address to avoid delays.

6. Returns & Exchanges

Returns and exchanges will be processed according to our Return & Refund Policy available on our website.

Products must meet the eligibility criteria mentioned in our return policy. Items returned without prior approval or in an unacceptable condition may not be accepted.

7. Cancellation Policy

Orders can only be cancelled before they are processed or shipped.

Once an order has been dispatched, cancellation requests may not be accepted.

8. User Responsibilities

By using our website, you agree that you will:

  • Provide accurate and updated information.

  • Not misuse the website or attempt unauthorized access.

  • Not copy, reproduce, modify, or distribute any website content without written permission.

  • Use the website only for lawful purposes.

9. Intellectual Property Rights

All website content including logos, images, product descriptions, graphics, designs, and other materials are the property of CuddleKins and are protected under applicable intellectual property laws.

Any unauthorized use of our content is strictly prohibited.

10. Privacy & Data Protection

Your privacy is important to us. Any personal information collected during purchases, registrations, or website interactions will be handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information for order processing, customer support, and communication purposes.

11. Promotional Communication

By providing your contact details, you agree to receive updates related to your orders, offers, promotions, and other communications from CuddleKins.

You may opt out of promotional communications at any time.

12. Limitation of Liability

CuddleKins shall not be responsible for any indirect, incidental, or consequential losses arising from the use of our website, products, or services.

Our responsibility shall be limited to the value of the product purchased by the customer.

13. Website Availability

We aim to keep our website accessible at all times; however, we do not guarantee uninterrupted availability due to maintenance, technical issues, or circumstances beyond our control.

14. Changes to Terms & Conditions

CuddleKins reserves the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately after being posted on this page.

Customers are encouraged to review this page periodically.

15. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

CuddleKins

Address:
J-7/93, First Floor,
Rajouri Garden,
New Delhi, India

Email:
Support@Cuddlekins.in

Phone:
+91 7303282877
+91 9318365175

Opening Hours:
Monday – Friday
10:00 AM – 5:00 PM (IST)

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.